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Lloyds to close Liverpool contact centre

January 15th 2025

Lloyds Banking Group is closing its contact centre in Liverpool later this year, forcing around 500 employees at the site to commute to Chester. The bank is also set to cut several hundred jobs.

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JPMorgan Chase sues customers over viral ‘infinite money glitch’

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Nigerian fintech Moniepoint raises $110 million

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Creating green jobs through biodiversity conservation: Tehanu AI’s pilot project

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Afin taps Thought Machine to launch digital bank for Africans in the UK

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Citi signs with Google Cloud for AI

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Tappy launches payments and fitness ring

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BBVA Asset Management pilots ‘tokenised’ fund

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Klarna investor increases valuation

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Central 1 to wind down digital banking business

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Central banks prove use case for embedding compliance into cross-border transactions

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HSBC and Ant International laud results of blockchain-based tokenized deposit transfers

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FCA fines Wise CEO Käärmann £350,000 for breach of senior manager conduct

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Bank of England presses on with retail CBDC to plug bank innovation gap

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Visa teams up with USAID for financial inclusion push

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Fintech investment sector remains muted

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NextGen: AI – Meet the speakers

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AFP: Truist Bank exec says speed and simplicity is how to delight customers

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Banking and credit financial complaints skyrocket in 2024 FOS reports

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19% consumer and retail fraud increase in England and Wales reports ONS

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FCA finds not enough firms have disciplinary policies in place

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